This Privacy Policy was last updated in January 2024.

The protection of your personal information is important to Marchildon Media. We strive to maintain the trust of our customers.

When does this Privacy Policy apply?

This Privacy Policy explains our practices for collecting, using and disclosing your personal information in the course of our business activities, including on our website, in our newsletter, on our social media and other ways in which you interact with us.

To facilitate your navigation, the websites may contain links to other sites which are not controlled or operated by Marchildon Media. This privacy policy does not apply to these sites. We are not responsible, and this Privacy Policy does not apply to the privacy practices or policies of other websites or third parties. Marchildon Media encourages you to review the privacy policies of any third party before disclosing your personal information to them or when visiting such third party websites.

What we collect

The type of information we collect depends on the nature of your interaction with us. We may collect personal information such as:

• contact information (such as your name, billing address, shipping address, telephone number and email address);
• Payment information, such as payment method, credit and debit card information, amount paid, signature;
• demographic information such as age, language preferences and other demographic information;
• information about your interests and preferences, such as wish lists and marketing consent;
• information about the devices you use to shop online;
• certain information and data that may be collected when you visit a website, such as the pages viewed, your IP address, browser information, referring/exit pages, platform type, date and time of recording, connection speed, play time, post time and number of clicks, cookies and other online identifiers, or information collected when you interact with us on the media social or via our electronic communications, such as newsletters
• certain personal information contained in a resume, cover letter or similar employment-related documents, or any applicable screening questions, if you apply for employment with us.

How we collect your personal information

We collect your personal information in various ways when you interact with Maïeutyk. Here are some examples:

• communicate with us, ask a question about one of our products or services or otherwise request information or help from us.
• subscribe to our newsletter to receive marketing information, special offers, events or other news.
• register and participate in our free online diagnosis or other training programs and/or workshops.
• provide feedback or make other observations.
• participate in a contest or other promotion.
• participate in or respond to a consumer survey or request regarding consumer opinions, concerns or preferences regarding our products and services.
• apply for a job.
• interact with us on social media.

How we use your personal information

Marchildon Media uses your personal information to offer and provide products and services (including to confirm, process and track orders, delivery, payment, etc.), to manage our relationship with you, to verify your identity and your address, to carry out our business activities and as may be required or permitted by law or described in this privacy policy. Here are some examples of how we may use your personal information:

• develop, improve, personalize, market, sell or otherwise provide products, services or information;
• to administer your account;
• to carry out commercial transactions, including to process and administer purchases, exchanges, returns or other transactions you may make;
• communicate with you and respond to any requests or other communications you may have had with us, including complaints or customer service requests;
• provide you with information and emails about products, special offers, events or other news;
• conduct and administer surveys and contests and other promotions in which you have participated;
• analyze data and help us improve and personalize our products and services, websites and customer experiences;
• resolve website issues;
• protect the security and integrity of our websites and our business;
• detect and protect against errors, theft, fraud and other illegal activities and administer our loss prevention program;
• process and respond to job applications;
• comply with any legal or regulatory requirements.

Newsletters and other electronic communications

In certain circumstances, for example, if you register or subscribe to receive this information, we may send you communications about our products, services, special offers, events, new website features, changes to this privacy policy or other terms, changes to our programs in which you may be enrolled, or other news.

You can change your preferences or opt out of receiving email marketing communications from us by clicking on the unsubscribe link in any email communication from Marchildon Media.

Please note that even if you choose not to receive marketing messages by email, we may still contact you by email for transactional or account-related purposes, such as confirming or following up on a purchase, order or service request. , respond to customer service inquiries.

Cookies and other similar technologies

We may use tracking tools such as cookies, web beacons and pixel tags that collect data as you browse and maintain a record of your visit. These technologies help us to improve the websites and provide a more personalized service based on your online behavior. We also use cookies to facilitate anonymous analysis of site traffic, which includes tracking the time/date of visits, pages viewed and referring URLs.

Most web browsers automatically accept cookies. If you prefer to prevent your device from accepting our cookies, you can follow the steps in your internet browser to do this on each device you use. Please note, however, that if you disable cookies, you may not be able to shop or access certain areas of our websites.

How we disclose your personal information

Marchildon Media does not sell or rent its customers’ personal information to any third parties. However, in the ordinary course of our business, we may share some of your personal information with our related entities and affiliates and with third parties acting on our behalf or as permitted or required by applicable law.

Related entities and affiliates

We may share personal information that we collect within our group of affiliated companies for the purposes set out in this Privacy Policy.

Service Providers

We may disclose or otherwise make available personal information to third party service providers for processing or other purposes that support or facilitate our business activities or provide services on our behalf, such as for shipping, processing payment cards, supporting content, operating and maintaining our websites, facilitating and collecting customer feedback, and conducting surveys, contests and other promotions.

Business sale

Marchildon Media may disclose personal information we have about you in connection with a purchase, sale, lease, merger or other type of acquisition, disposition or transfer. financing all or part of our business or assets.

Legal Disclosure

Marchildon Media may disclose your personal information as required or permitted by law, including, without limitation, to comply with a subpoena, warrant or other request or order valid at law or under the law. applicable laws, or to report irregular or illegal activity.

Consent

By submitting personal information to Marchildon Media, you agree that Marchildon Media may collect your personal information and you consent to the use and disclosure of your personal information in accordance with this Privacy Policy and as permitted by law.

 

Storage, retention and security of your personal information

Storage

Our related entities, affiliates and third party service providers may be located outside of Canada, which may result in personal information collected by Marchildon Media being stored or processed outside of Canada and therefore , your personal information may be accessible to law enforcement agencies, courts and regulatory agencies under the laws of those foreign countries.

Conservation

Marchildon Media will retain personal information for as long as necessary for the specified purposes, or as required or permitted by law.

Accuracy of Personal Information and Your Privacy Preferences

If any of your personal information contained in our records is inaccurate or incomplete, we will amend it at your request, subject to exceptions provided by law. Requests for correction of your personal information should be directed to Marchildon Media using the contact details provided on the website.

You can contact us to update your information using the contact details in the contact section.

Changes to this Privacy Policy

Marchildon Media may modify this Privacy Policy at any time and from time to time. The amended Privacy Policy will be posted on the Website. We will notify you of any material changes to our Privacy Policy. We encourage you to consult this section regularly.

For further information on using our website, please contact us by email at [email protected].